Privacy Policy

This Privacy policy explains how Margarita Sarmiento LLC collects and handles the information you share when using its website, www.margaritasarmiento.com. It covers all aspects in accordance with the Florida Consumer Privacy Act.

Please read the policy carefully before providing any information. By using the site, you agree to the practices described. If you prefer that your information not be collected or processed, please do not share data or use this website. 

In this policy, the term “platform” or “website” refers to www.margaritasarmiento.com;
“The User” is any person who accesses the site, purchases something, or creates an account.

Changes to the PrivacyPolicy:

Anychanges to our privacy policy or the way we handle User information will be
reflected in our Privacy Policy.

We encourage you to regularly review our Privacy Policy to stay informed about how
we protect your personal information.

Security of your Personal Information

Internet Security:

Although we use advanced security measures, no electronic transmission or storage is 100% secure. Transmitting personal information online is at your own risk, so be sure to do so only in secure environments and keep your software up to date to protect against security breaches.

Data Storage and Use:

We may retain and store your information if we believe it is necessary to comply with legal obligations, prevent illegal activities, resolve disputes, collect debts, or for other legitimate business purposes.

Data Protection:

We implement reasonable measures and follow best practices to protect your personal information from loss, misuse, unauthorized access or alteration.

Credit Card Information:

If you provide credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. Although no method is 100% secure, we follow industry standards to protect your data.

Personal Information Collected

Purchases on the Website:

When you make a purchase on our site, Margarita Sarmiento collects the personal information you provide to us, such as your name, address, and email.

Browsing on the Platform:

As you browse our site, we also automatically receive your computer's IP address. This helps us know the type of browser and operating system you use.

Email Marketing:

If you give your permission, we will send you emails about our store, new products,
and updates.

Why Do We Use Your Personal Information?

We collect and use your personalinformation to:

  • Provide Our Services: To provide you with the services you request.
  • Communication: To send you messages and communications related to our services.
  • Announcements and Updates: To inform you about announcements, updates, terms and conditions,
    security alerts, and technical notices.
  • Service Improvement: To analyze, monitor, and improve our services, products, and promotions.
  • Behavioral Analysis: To study purchasing trends and develop marketing offers.
  • Security: To protect our site and our users from abuse, fraud, and illegal activities.
  • Marketing: To send you communications about offers, contests, events, and other products and services we offer.
  • Legal Compliance: To follow applicable laws and regulations.
  • Other Uses: For any other purposes described at the time of collection or as otherwise provided by you.

How Do We Store and Protect Your Information?

Security Measures:

We take reasonable measures to protect your personal information. The information we collect is securely transferred and stored via SSL connection on third-party platforms such as Shopify, HubSpot, and Attentive, on password-protected servers.

Who Can Access Your PersonalInformation?

Employees and Contractors:

Our authorized staff and contractors may access your personal information.

Service Providers:

We share your information with third-party providers, such as web hosting and technical support.

Email Databases:

We store your information in secure databases to send you marketing communications and emails.

The information of our users and clients is of great importance to us, therefore,
we always try to follow all the necessary protocol to keep your information safe.

Consent

You Provide Your Information:

When you give us your information to complete a purchase, verify your card, place an order, arrange for a delivery or return a purchase, we assume you agree to our using it for those purposes only.

For Other Uses:

If we need your information for something additional, like marketing, we will either ask for your explicit consent or give you the option to decline.

How Can You Withdraw Your Consent?

Change Your Mind:

If you decide you do not want us to use your information for the purposes mentioned above, you can withdraw your consent at any time by contacting us.

Use of Cookies on Our Website

What Are Cookies?

Cookies are small files stored on your device to improve your experience on our
website. They help us remember your preferences and deliver relevant content to you.

How Do We Use Cookies?

We use cookies to:

  • Remember your preferences and settings.
  • Analyze how you use our site to improve it.
  • Personalize the content and ads you see.
  • Facilitate the purchasing process and access to your account.

Third Party Cookies:

We may also use third party cookies for analytics and advertising. These cookies are managed by other companies and have their own privacy policies.

Consent:

By using our website, you agree to the use of cookies. You can control and manage cookies through your browser settings. However, disabling cookies may impact your experience on our site.

How Do I Manage Cookies?

You can adjust the cookie settings in your browser to accept or reject cookies. For
more details on how to do this, please consult the help section of your browser.

Your Rights

1.   How to Manage Right toDeletion:

You can ask us to delete your personal information.

2.   Right to Correction:

You can request the correction of any inaccurate or incomplete personal information.

3.   Right to Portability:

You can receive your personal data in a transferable format to another provider.

4.   Right to Objection:

You can choose not to allow us to use your personal data for marketing purposes.

5.   Right to Transparency:

We must inform you about how we collect, use and share your personal data.

6.   Right to Security:

You have the right to have us take steps to protect yourvpersonal information from unauthorized access and misuse.

7.   Right to Data BreachNotification:

You will be notified if a security breach occurs affecting your personal data.

Please always contact Customer Service, by email msmargaritasarmiento.com or WhatsApp, if you are interested in managing any of the rights mentioned above.

User Obligations on Our Website

By using our website, you agree to comply with the following obligations:

1.   Accurate Information:

You must provide accurate and complete information when registering, placing an order, or using our features. Any errors or
inaccuracies in the data provided may affect the processing of your orders and
communications.

2.   Acceptable Use:

You agree to use our website www.margarita Sarmiento.com, only for lawful purposes and in accordance with our policies. You must not use the site to carry out fraudulent, defamatory or activities that infringe the rights of third parties.

3.  Data Protection:

You are responsible for maintaining the confidentiality of your access credentials and any activity carried out under your account.
Immediately notify us of any unauthorized use of your account or any breach of security.

4.   Compliance with Policies:

You must comply with all our policies, including our Terms and Conditions, Privacy Policy and any other applicable regulations in the use of our services.

5.   Responsibility forContent:

You are responsible for any content you post or transmit through our website, www.margaritasarmiento.com. This includes ensuring that the content does not infringe intellectual property rights or is otherwise illegal or harmful.

6.    Protection of Copyrightand Intellectual Property:

All content on the website, www.margaritasarmiento.com, including images, text, graphics and logos, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, publicly
display, or create derivative works from the content without our express written permission. Unauthorized use of our content may result in legal action.

7.   Returns and Cancellations:

If you wish to return a product or cancel an order, you must follow our established policies and procedures and make these requests within the indicated time frames.

8.   Updating Information:

You must keep your personal and contact information up to date to ensure that you receive the information and services you request.

9.  Legal Compliance:

You agree that the use of our website,
www.margaritasarmiento.com, is governed by the laws of the State of Florida and that any dispute will be resolved in the competent courts of said state.